1. Shipping & Delivery Policy – FasalSathi

At FasalSathi, we work with trusted logistics partners to ensure your order reaches you safely and in good condition.

2. Order Processing

• Orders are usually packed and dispatched within 1–2 working days after confirmation
• Once shipped, you will receive shipment details to track your order

3. Estimated Delivery Time

• Delivery generally takes 5–10 working days, depending on your location
• Delivery timelines may vary for remote or rural areas

4. Address Confirmation

To avoid delivery issues, our team may contact you to verify your delivery address or pincode before dispatch.

5. Delivery Guidelines

• Please check the package at the time of delivery
• If the parcel appears damaged, opened, or tampered, kindly do not accept it
• Inform our customer support immediately and, if possible, share photos or videos of the package

This helps us coordinate with the courier partner and arrange a replacement at the earliest.

6. Unexpected Delays

While we aim for timely delivery, delays may occur due to:

• Weather conditions
• Courier partner issues
• Incorrect or incomplete address details
• Government regulations or local restrictions

In some cases where delivery is not possible at your address, you may be requested to collect the shipment from the nearest courier hub. Our team will share the necessary details.

7. Need Assistance?

For shipping-related queries or support, contact us at:

📧 Email: fasalsathi@gmail.com
📞 Customer Care: 9691603713